Microsoft MB-260 Exam Syllabus Topics:

Topic	Details
Topic 1	Select Customer Insights entities and attributes for matching Resolve data inconsistencies, unexpected or null values, and data quality issues
Topic 2	Differentiate trial and production environments Configure and evaluate the product recommendation model
Topic 3	Configure scheduled refreshes and on-demand refreshes Describe use cases for Customer Insights APIs
Topic 4	Differentiate between low, medium, high, exact, and custom precision methods Analyze Customer Insights data by using Azure Synapse Analytics
Topic 5	Identify permissions required to implement the Customer Card Add-in for Dynamics 365 apps Create a segment from customer profiles, measures, or AI predictions
Topic 6	Identify capabilities and limitations for scheduled refreshes Describe use cases for extending Customer Insights by using Microsoft Power Platform components
Topic 7	Create activities by using a new or existing relationship Differentiate between audience insights and engagement insights
Topic 8	Differentiate between system refreshes and data source refreshes Describe use cases for creating reports by using Customer Insights
Topic 9	describe prerequisites for using custom Azure Machine Learning models in Customer Insights Describe methods for creating segments, including blank segments
Topic 10	Describe the process for consuming engagement insights data in audience insights Describe use cases for audience insights

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-260

Who should take the Microsoft MB-260 Certification Exam?

The targeted audience for the Microsoft MB-260 Exam is the IT administrators who have responsibility for deploying and supporting Microsoft Exchange Server 2007, and Microsoft SharePoint Server 2007. They are the people who install and configure the software and services and are responsible for maintaining and managing the data and information stored in the various Microsoft products. MB-260 Dumps recommend those individuals who want to work in the area of Customer Experience Management and are working in the area of Customer Experience Management and Dynamics 365. They are the individuals who have the responsibility for designing and implementing solutions that improve the overall experience of customers. The candidate may also be the individuals who have job titles like solution architect, data analyst, or solution designer.

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Get to know about the knowledge, skills, and experience required to take the Microsoft MB-260 Certification Exam

Those who want to take the MB-260 Exam should have hands-on experience with Dynamics 365 Customer Insights and one or more additional Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform. They should also have experience with practices as privacy, compliance, consent, security, responsible AI, and data retention policy. MB-260 Dumps is the best study material to help you pass the exam. Moreover, The applicants should also have experience in processes related to KPIs, data retention, validation, visualization, preparation, matching, fragmentation, segmentation, and enhancement. They also need to have a general understanding of Azure Machine Learning, Azure Synapse Analytics, and Azure Data Factory.

Exam MB-260: Microsoft Customer Data Platform Specialist

Candidates for this exam implement solutions that provide insights into customer profiles and that track engagement activities to help improve customer experiences and increase customer retention.

Candidates should have firsthand experience with Dynamics 365 Customer Insights and one or more additional Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform. They should also have direct experience with practices related to privacy, compliance, consent, security, responsible AI, and data retention policy.

Candidates need experience with processes related to KPIs, data retention, validation, visualization, preparation, matching, fragmentation, segmentation, and enhancement. They should have a general understanding of Azure Machine Learning, Azure Synapse Analytics, and Azure Data Factory.

The English language version of this exam will be updated on July 26, 2022. Please download the skills measured document below to see what’s changing. If a localized version of this exam is available, it will be updated approximately eight weeks after this date.

Passing score: 700. Learn more about exam scores.

Part of the requirements for: Microsoft Certified: Customer Data Platform Specialty

Download exam skills outline