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Salesforce Slack-Admn-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Channel and User Group Administration | 28% | - Archiving and deletion policies - User group creation and administration - Channel types and management |
| Workspace Administration | 9% | - Multi-workspace architecture design - Workspace creation and approval process - Workspace visibility and configuration |
| App Administration | 10% | - Workflow Builder usage - App installation and configuration - Integration management |
| Fundamentals | 9% | - Workspace and organization settings and dashboards - User roles and responsibilities - Slack paid plan features |
| User Lifecycle Management | 14% | - Authentication and access control - User provisioning methods - Guest account management |
| Security | 15% | - Security governance and compliance - Data protection and retention policies - Audit and monitoring |
| Enabling Slack Success | 15% | - Analytics and usage measurement - Adoption strategy and best practices - Optimization and training |
Salesforce Certified Slack Administrator Sample Questions:
Question 1
You're an Org Owner of a Slack Enterprise Grid org. Your company recently selected an Enterprise Mobility Management (EMM) provider and you will be turning on EMM. You're preparing a communication to share with your end users so they understand when they need to take action.
What guidance would you include in your communication?
(Select the best answer.)
A. End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within 24 hours.
B. End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within one week.
C. End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within 72 hours.
D. End users will be immediately signed out of Slack on any unmanaged mobile devices.
Question 2
You're a Workspace Owner and you just launched Slack across your entire organization.
You notice that most communication is happening in DMs instead of public channels.
Which two actions should you take to promote the usage of channels?
(Select the TWO best answers.)
A. Turn off the ability for users to create channels, so they can collaborate only in the existing channels.
B. Send a company-wide email asking members to use Slack channels for collaboration.
C. Ask your Slack Champions to model the behavior, and encourage others to post in channels.
D. Publish a Slack Etiquette guide that includes a rule of defaulting to using channels.
E. Create default channels, so that employees have more options in the channels they can use for collaboration.
Question 3
Your organization's Slack Enterprise Grid consists of dozens of workspaces with various access settings.
You want to ensure that all new employees are able to join their team's respective workspace.
What is the best way to set up the new employees?
A. Use identity provider (IdP) groups to assign new employees to their respective workspaces.
B. Add new employees to user groups and assign the user groups to the respective workspaces.
C. Ensure managers are adding their employees to their respective workspaces. New employees can browse other workspaces as they onboard and become more familiar with Slack.
D. Ensure that the human resources team is adding the new employees to their respective workspaces. Set up and send a "Welcome to Slack" Slackbot message to all new employees introducing them to other public workspaces they can join.
Question 4
Slack is on the Business+ plan and currently authenticates users via username and password.
Your company uses Google Workspace (formerly G Suite) as its identity provider (IdP). Your security team would like to assign specific users or groups of users access to Slack from your IdP (rule-based access).
How would you configure Slack to satisfy these requirements?
(Select the best answer.)
A. Set up Google Workspace SAML-based SSO in a new Slack workspace since your company already uses username and password to authenticate in its existing workspace.
B. Configure Google Workspace Auth to enable users to log in via their Google Workspace credentials, and send out binding emails to existing users to connect their accounts with your IdP.
C. Build a custom SAML connection with Slack in order to use the Google Workspace Id, and apply rule- based access.
D. Configure Google Workspace SAML-based SSO with Slack, and send out binding emails to existing users to connect their accounts with your IdP.
Question 5
Your organization recently purchased the Slack Pro plan.
As the IT lead, you're responsible for setting up single sign-on (SSO).
Which provider is required for the Pro plan?
(Select the best answer.)
A. Auth0
B. G Suite Auth
C. Okta
D. Azure SAML
Solutions:
| Question 1 Answer: D | Question 2 Answer: C,D | Question 3 Answer: A | Question 4 Answer: D | Question 5 Answer: B |
