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IBM 00M-656 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| IBM SmartCloud & Cloud Offerings for Social Business | 46% | - IBM Cloud strategy and positioning - Overview of IBM SmartCloud for Social Business
|
| Pricing & Licensing Models | 27% | - Subscription and billing options - SaaS pricing structures - Tiered and volume-based pricing |
| Selling & Positioning Solutions | 27% | - Competitive differentiation - Identifying customer business needs - Trial and proof-of-concept process - Migration and implementation scenarios |
IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:
1. In which of these situations would the ROI Calculator be used?
A) To calculate the costs and benefits of moving to SmartCloud for Social Business
B) None of the above
C) To calculate the cost savings of running Domino on Linux
D) To calculate the per mailbox cost of Lotus Notes
2. When an order is placed, the seller must provide what additional information before the order can be provisioned?
A) A SmartCloud Admin Form that lists key provisioning data such as the email address of the customer's organization administrator.
B) A mobile phone number
C) A customer reference
D) A secondary credit card in case the customer forgets to pay their bill
3. What is the difference between Engage Advanced and Engage Standard?
A) Engage Standard includes email
B) Engage Advanced is a minimum 3 year subscription
C) Engage Advanced has wiki editing
D) Engage Advanced includes email and instant messaging
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: D |



