HP HP2-H08 real exam prep : Servicing HP Desktops , Workstations , and Notebooks

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HP HP2-H08 Exam Syllabus Topics:

HP Servicing HP Desktops , Workstations , and Notebooks Sample Questions:

1. The system warranty has expired and the customer is requesting support. The customer no longer has proof of purchase. Which support option is available to the customer?

A) The customer must purchase an additional HP Care Pack.
B) No option is available; the system is no longer supportable.
C) The customer should call HP to arrange a warranty extension.
D) The customer must pay for service and any parts required.

2. A monitor is moved to a new computer. Upon power-up the screen message Theft Mode Enabled displays. How can you restore the monitor to normal operation? (Select two.)

A) Enter the PIN in HP Display Assistant Utility.
B) Disable the Theft Mode in HP Display Utility.
C) Press and hold the reset button on the back of the monitor.
D) Return the monitor to original computer and disable Theft Mode.
E) Obtain the master PIN from the system administrator.

3. An HP computer might display a microcode error after you replace which component?

A) hard drive
B) CMOS battery
C) system board
D) memory

4. A customer complains that the HP QuickLook 2 feature is not working on their notebook running Windows Vista. Which application must be installed to support this feature?

A) Microsoft Office
B) HP Help and Support
C) Microsoft Aero
D) HP Assistant

5. What is the maximum recommended distance between two devices when communicating using Bluetooth?

A) 10 meters (30 feet)
B) 20 meters (65 feet)
C) 5 meters (15 feet)
D) 15 meters (50 feet)

Solutions: