IBM M2040-642 real exam prep : ICS Social Software Sales Mastery Test v2

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IBM M2040-642 Exam Syllabus Topics:

IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. Which feature of IBM Sametime is an example of a more nimble responsiveness in IBM Lotus Notes?

A) Rich-text support in chat
B) The ability to see the sender of an e-mail is online right from your inbox and chat right away
C) Broad support of industry leading vendors
D) Standards-based APIs

2. Which of the following is NOT a part of the change that is happening to an organization's business network?

A) Employees are using social media, including at work
B) Employees prefer working in cubicles
C) Consumers' opinions and ratings are leading how a product is branded
D) Competitors are using social media, including crowd-sourcing for new ideas

3. Three key attributes to focus on for designing for reputation and risk management are: have a plan, be proactive and fast, and __________________.

A) do not respond to negative statements in social media sites
B) limit access to social media site by employees and partners
C) ensure that strategies are pushed down into the organization
D) be transparent with two-way dialog

4. What is one of IBM's key differentiators when it comes to delivering a Social Business solution?

A) We offer Facebook log-in credentials
B) We offer a single, rigid stack that needs to be installed as a single, inflexible solution
C) We offer only cloud-based solutions
D) We offer a flexible Social Business platform where customers can pick and choose what they need according to their business model

5. Which feature of IBM Sametime can be easily translated into quick return on investment for your customers?

A) Color-coded status indicators
B) Support for key video and audio codecs
C) Ability to integrate with Microsoft products
D) Reduce travel costs due to meetings and reduced phone line charges from telephony

Solutions: