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IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. Why do prospects need enterprise strength CPQ solution?

A) Homegrown tools are expensive to maintain and spreadsheet solutions are always out
of date.
B) Sales reps are too aggressive in their discounting.
C) All of the above.
D) Sales reps do not know the products well and require help in recommending the best product that fit theirprospects needs.

2. In what phase of the Smarter Commerce lifecycle does IBM Sterling Configure Price Quote (CPQ) solution fit into?

A) Sourcing and procurement of goods and services.
B) Servicing customer needs across multiple channels.
C) Selling and fulfillment across channels.
D) Personalization and marketing across all channels.

3. UESTION NO: 18
What are the characteristics that ensure best performance and scalability of the configuration engine?

A) Stateless design
B) Modelcaching
C) Both A & B
D) Runtime XML files for models

4. What type of capability is NOT provided by Delivery and Services Scheduling?

A) Ability to connect Inventory availability with crew availability.
B) Ability to setup warranty based annual service maintenance schedules.
C) Ability to schedule appointment at the time of creating an order.
D) Abilityto determine the best delivery crew or service provider.

Solutions: