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Microsoft MB2-184 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Reporting and Customization Support | - Basic system customization considerations - Reporting Services integration |
| Planning and Installing Microsoft Dynamics CRM | - System requirements and prerequisites - Server roles and deployment planning - Installation of Microsoft Dynamics CRM server components |
| Deployment and Maintenance | - Upgrades and patch management - Backup and recovery strategies |
| Database and Data Management | - Data import and management tools - SQL Server configuration for CRM |
| Configuring Microsoft Dynamics CRM | - Organization and deployment configuration - Email integration and router configuration - Security roles and user management |
