Microsoft MS-220 real exam prep : Troubleshooting Microsoft Exchange Online

  • Exam Code: MS-220
  • Exam Name: Troubleshooting Microsoft Exchange Online
  • Updated: May 28, 2026
  • Q&As: 107 Questions and Answers

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Value Pack Total: $179.97  $79.99

About Microsoft MS-220 Real Exam

Briefly explain the Objective of the Microsoft MS-220 Exam

The Microsoft MS-220 exam is a certification from Microsoft that certifies you have the skills and knowledge to manage and administer Exchange Server 2010 in your organization.

The Microsoft MS-220 exam is about administering and configuring Exchange Server 2010 for an organization. The exam emphasizes the core tasks required to install and configure Exchange Server 2010, including planning deployment options, installing the required services, configuring message transport and connectors, configuring security features, managing user mailboxes, managing public folders, managing distribution groups and contacts, managing compliance features such as address books and journalism rules. Microsoft MS-220 exam dumps will enhance your skills.

In addition to the core tasks discussed above, candidates must also be able to plan for various administrative scenarios such as decommissioning servers or moving mailboxes between servers. Candidates must also be able to monitor Exchange servers using built-in tools such as the Event Viewer console or using third-party monitoring tools such as System Center Operations Manager.

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MS-220 exam dumps

Microsoft MS-220 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Troubleshoot domain setup and configuration issues
  • Troubleshoot issues where mail destined for one tenant is incorrectly routed to another tenant
Topic 2
  • Troubleshoot permissions issues related to calendar sharing
  • Determine why content for a published calendar is not up to date
Topic 3
  • Troubleshoot bulk actions including email creation, moves, modifications, and deletion
  • Determine when to restore or recover an inactive mailbox
Topic 4
  • Troubleshoot issues with messages that are not encrypted or decrypted as expected
  • Troubleshoot issues related to mail flow for hybrid deployments
Topic 5
  • Troubleshoot revocation issues for encrypted emails
  • Outlook client cannot connect to Exchange Online mailbox
Topic 6
  • Troubleshoot messages that are categorized as false positive or false negative
  • Determine whether the sender SPF DMARC and DKIM records are valid
Topic 7
  • Troubleshoot Exchange Online configuration issues
  • read and analyze SMTP protocol logs for hybrid deployments and third-party systems
Topic 8
  • Interpret and troubleshoot validation errors encountered during object provisioning
  • Troubleshoot issues publishing and accessing calendars shared with external users
Topic 9
  • Determine whether a transport rule or conditional routing rule is affecting mail flow
  • Troubleshoot free
  • busy issues for hybrid deployments
Topic 10
  • Troubleshoot Outlook continuously asking for Exchange Online password
  • Troubleshoot issues synchronizing remote recipient attributes with Exchange Online
Topic 11
  • Troubleshoot issues reported by Microsoft Defender for Office 365
  • Troubleshoot issues creating and applying retention policies
Topic 12
  • Review and interpret message trace results and policies associated with those results
  • Troubleshoot Exchange Online access to public folders
Topic 13
  • Review and interpret Messaging Records Management (MRM) mailbox diagnostics logs
  • Review the Allow Blocked Quarantine (ABQ) list to identify blocked or quarantined devices
Topic 14
  • Review and interpret ActiveSync logs to troubleshoot Outlook Sync EAS connection issues
  • Review mobile devices statistics to confirm the reason for a block
Topic 15
  • Identify mobile device access states and what the states indicate
  • Troubleshoot Exchange Online mail flow issues

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-220

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