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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a customer whose Microsoft Lync Server 2013 environment includes:
-a single Standard Edition Server,
-a single consolidated Edge Server, and
-a single Forefront Threat Management Gateway 2010 server that is acting as an HTTP(S) reverse proxy.
Client computers are configured as shown in the following table:

Some users report that they are unable to participate in audio/video conferences by using the Lync Web App. You need to ensure that users are able to participate in audio/video conferences by using the Lync Web App. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Extract the MSI from the executable and run the install.
B) Install Microsoft Silverlight.
C) Install the Lync Audio/Video ActiveX Plugin.
D) Upgrade the operating system to Windows 7 Professional.

2. You are a member of the CsAdministrator group that supports a Microsoft Lync Server 2013 datacenter. The datacenter consists of one pool named ConPool01. You implement Enterprise Voice. Some users still use desktop phones that are connected to the local Private Branch Exchange (PBX) to make and receive calls. Some users who have PBX desktop phones report that they can no longer make or receive calls with their desktop phones. You need to ensure that users can place calls from their desktop phones. What should you do?

A) On the Edge server, download the certificate chain and then restart the Lync services.
B) Validate configuration for the Line Uniform Resource Indicator (URI).
C) In Voice Policy, select the Enable bandwidth policy override checkbox.
D) In Voice Routing, create a new Dial Plan.

3. You support a datacenter that consists of one pool running Microsoft Lync Server 2013. You deploy Microsoft System Center Operations Manager. You implement Enterprise Voice. Some users use a desktop phone to place and receive public switched telephone network (PSTN) calls with people outside of Lync. Some of these users report connectivity issues with incoming and outgoing calls. You need to test that users are able to place and receive calls with people outside of Lync. What should you do? (Each correct answer presents part of the solution. Choose two.)

A) In the synthetic transaction, use the Test-CsPstnPeerToPeerCallcmdlet.
B) Create a watcher node and configure it for an extended, non-default synthetic transaction.
C) Create a watcher node and configure it for a default synthetic transaction.
D) In the synthetic transaction, use the Test-CsP2PAV cmdlet.

4. You support a Microsoft Lync Server 2013 Enterprise pool deployed in a high availability configuration for Back End Servers. You execute the Get-CSDatabaseMirrorState cmdlet. You discover the disconnected state of SQL mirror databases as well as network connection errors pointed to the inaccessible SQL mirror server. You need to bring up the mirror databases to the synchronized state between the Back End Servers. What should you do?

A) Reissue the internal Lync certificate to include the fully qualified domain name (FQDN) of the mirror Back End Server.
B) From the Lync 2013 Management Shell, run the Enable-CSComputer cmdlet.
C) From the Front End Server, modify the inbound rule on the firewall.
D) From the mirror Back End Server, modify the inbound rule on the firewall.

5. You support a customer with a Microsoft Lync Server 2013 environment. Your customer receives the following error Event ID 21022 LS AddressBook Server: "A Full dats file is corrupt The path \\fileserver\share\1-Webservices-1\ ABFites\0000000-0000-0000-0000-000000000
\0000000000-0000-0000-0000-000000000000\F-0fd0.lsabs -file corrupted: Invailid Attibute id 0 in contact. Index: 7 GUID Guid: <1329aec4-da97-46e4-b995-1039c096f9el}
Offset: 255." Users who have their Client Policy set to WebSearchandFileDownload report that they are not receiving updated information in the Lync address books. You need to ensure that users are able to download the address book. What should you do?

A) Browse to your Lync file share, located at \\fileserver\share\1-Webservices-1\ ABFiles\0000000-0000-0000-0000-0000000000\000000000-0000-0000-0000- 000000000000. Delete all of the files, and then run the Update-CsAddressBook cmdlet.
B) Delete the rtcab and rtcab1 databases, and then run the Install-CsDatabase - ConfiguredDatabases cmdlet.
C) Run the Update-CsUserDatabase cmdlet.
D) Run the Set-CsAddressBookConfiguration -Identity Global -EnableFileGeneration Strue cmdlet.

Solutions: