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Pegasystems PEGAPCSA86V1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Data and Integration | - Integration services and connectors - Data objects and data model design |
| Topic 2: User Interface Design | - Sections and harnesses - UI rules and controls |
| Topic 3: Reporting and Monitoring | - Report definitions - Performance monitoring basics |
| Topic 4: Case Management | - Stages, steps, and processes - Case life cycle design |
| Topic 5: Security and Access | - Authentication and authorization - Access roles and privileges |
| Topic 6: Application Development | - App Studio application creation - Dev Studio rule configuration |
| Topic 7: Pega Platform Fundamentals | - App Studio and Dev Studio basics - Pega Platform architecture overview |
Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:
1. The inheritance path for an application contains four copies of the pyDefault data transformation that set property values for two properties: Work item Urgency and Prefix.
If the Call data transforms in superclass option is enabled for each data transform, what are the values of Work Item Urgency and Prefix use crates an auto claim case?
A) Work Item Urgency = 25, prefix = C-
B) Work Item Urgency =10, prefix = 0-
C) Work Item Urgency =20, prefix =C-
D) Work Item Urgency =25, prefix = [no value]
2. A life insurance company satellite office in various countries. Each satellite office has its own queue. Company policy require that life insurance underwriting is assignment to office based on the resident of the policy owner .
Which routing approach supports this requirement?
A) Route the assignment to the correct work queue using skill-based routing.
B) Route the assignment to a specific underwrite based on business logic.
C) Route the assignment to the correct work queue bawd on business logic.
D) Route the assignment to the correct work queue using an authority matrix.
3. The business process for an automobile insurance claim consists of the following phases:
* Submission: The customer contacts a customer service representative (CSR) to file the claim.
* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
* Repair: A third patty performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
* Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?
A) Review
B) Verification C Repair
C) Submission
4. While testing a form, you need to verify the contents of a data page in memory .
Which tool do you use to view the current contents of the data page?
A) The Data Explorer
B) Case Designer
C) Live Ul
D) The Clipboard tool
5. HOTSPOT
An online retailer creates a case type that processes and manages customer orders.
The checkout process has four steps:
1. Review Order: The customer reviews the items in order of add-to-cart selection and can adjust the quantity of each item and delete items to calculate and display the order total.
2. Select Shipping Option: The customer selects a shipping option to determine and display the shipping charge for their order.
3. Enter Delivery Address: The customer enters their delivery address to determine the sales tax, if applicable, and the application displays the calculated sales tax.
4. Enter Payment Information: The customer selects a payment option and confirms the grand total of the order.
For each calculation, identify the appropriate chaining option to maximize the performance.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: Only visible for members |



