Salesforce Sales-Con-201 real exam prep : Salesforce Certified Sales Cloud Consultant

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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

Question 1

Cloud Kicks wants leads to be automatically routed to the correct sales rep based on geographic territory as soon as they are created from the web-to-lead form. What should the consultant recommend?

A. Assignment rules
B. Auto-response rules
C. Approval process

Question 2

Sales leadership at Universal Containers is concerned that sales reps are negotiating deals with contacts without the authority to make a decision, resulting is lost deals. What should the consultant recommend to resolve the issue?

A. Enable Opportunity Teams so sales reps can track the decision maker for each opportunity.
B. Require sales reps to add the stakeholder as the decision make on each opportunity before the rep can progress the stage.
C. Allow sales reps to mark the contact on each opportunity as `'Primary'' to indicate the decision maker.

Question 3

Universal Containers continues to see substantial growth year-over-year. Outside sales reps think their territories are too dense to cover adequately. Leadership has decided to modify the existing sales territories and hire additional staff to make the account allocations more manageable. Some states will change from one territory to two or more smaller territories. In these instances, accounts will need to be reassigned to new territories. Sales operations wants to review the territory account assignments and verify the accuracy before the changes are reflected in Sales Cloud. How should the consultant show sales operations what the data will look like after the change?

A. Develop reports and dashboards that compare the existing and new territories.
B. Run the updated assignment rules in the Planning State and view the accounts on the territory detail page.
C. Install the Territory Health Assessment app from AppExchange.

Question 4

Cloud Kicks noticed its data quality has degraded since its initial Sales Cloud implementation and is working with a consultant to develop a data management plan. The consultant suggested some best practices for creating, processing, and maintaining data. Which functional area can be improved by using third-party data enrichment tools?

A. Monitoring changes and updates
B. Enforcing validation rules
C. Owning roles and records

Question 5

When a lead is created, Cloud Kicks wants to implement rules to assign the lead to the appropriate user. The new record should have the assignee's default record type. Which approach should the consultant recommend to meet the requirement most efficiently?

A. Match the record type of assignee in the User settings.
B. Use Lead settings to set the record type of the assignee.
C. Create a flow to update the lead record type of the assignee.

Solutions: