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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| APIs for Managing Your Slack | 12% | - SCIM API for user and group management - Admin API for workspace management - Audit API for monitoring |
| Design Your Workflows: Spotlight on Slack's APIs | 13% | - Understand API terminology and versioning - Select correct API: Web API, Events API - Socket Mode vs HTTP event delivery - Implement Web API and Events API - Manage rate limits |
| Tools | 5% | - Block Kit Builder - Sample code and resources - Use Bolt framework - Slack Developer Tools (SDT) |
| Design for Security | 19% | - Comply with compliance and governance requirements - Manage scopes and permissions - Secure data storage and transmission - Implement OAuth 2.0 and token rotation |
| Design the Interactive Flow of Your App | 20% | - Handle user entry points: commands, shortcuts, actions - Use Block Kit to build user interfaces - Build workflows and use cases - Align design with Slack architecture |
| Design a Great User Experience | 8% | - Onboard and guide users - Follow Slack design principles - Design accessible and consistent interfaces |
| Design for Scale | 9% | - Use Enterprise Grid Sandbox - Build for Enterprise Grid - Support Slack Connect and shared channels |
| Distribute Your App | 7% | - Publish to App Directory - Manage app lifecycle and updates - Private distribution |
| Apps in the Slack Platform | 7% | - Securely store and retrieve data and tokens - Automate and enhance workspace operations - Set up collaboration for app development - Choose appropriate Slack surfaces: App Home, modals, messages |
Salesforce Certified Slack Developer Sample Questions:
1. You are building a Slack app for an organization that does not allow inbound internet connections due to security policies.
Which method of receiving events from Slack would be most appropriate for this app?
A) HTTP-based event delivery with IP whitelisting
B) Socket Mode using WebSockets
C) HTTP-based event delivery with a VPN
D) HTTP-based event delivery with a publicly accessible endpoint
2. What is an essential characteristic of the Enterprise Grid Sandbox that is particularly beneficial for app developers?
A) Developers can use the Sandbox to test apps with real user data from the live environment for accurate performance analysis
B) It replicates the live Enterprise Grid environment, but any changes made in the Sandbox are automatically applied to the live environment for immediate testing
C) The Sandbox limits functionality to basic Slack features, excluding advanced Enterprise Grid capabilities, to simplify the testing process
D) It offers a replica of the Enterprise Grid environment, including its data and structure, for safe and isolated testing, without affecting the live environment
3. A Slack app is being developed to facilitate employee feedback submission. The app requires a UI that allows users to easily input and submit their feedback.
Which Block Kit component should be used for creating the feedback submission interface?
A) Implement a divider block to separate different sections of the feedback form
B) Employ a section block with text fields for categorized feedback
C) Use an input block to allow users to enter their feedback directly
D) Utilize a header block to display instructions for submitting feedback
4. When should a developer consider sharing their Slack app with other workspaces?
A) When the app contains highly customized features that are specific to the developer's organization's internal processes
B) If the app offers general productivity tools or features that can be beneficial to a wide range of Slack users across different organizations
C) When the app is in its early development stages and requires extensive testing and feedback limited to the developer's workspace
D) If the app is designed to operate exclusively with proprietary data from the developer's company
5. A company wants to integrate their customer service platform with Slack so that every time a new customer service ticket is created, the customer support team is notified.
What is the most appropriate Slack feature to use for this integration?
A) Create a bot to periodically check for new tickets and post updates
B) Implement incoming webhooks to automatically post new ticket alerts in a dedicated support channel
C) Use direct messages to notify individual team members of each new ticket
D) Utilize slash commands for support staff to check for new tickets
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B |
