Choice is only useful when it is free: the Apple Desktop Service Certification materials come as PDF, software and App versions at Real4Prep, and you select whichever matches your life rather than the one a vendor pushes.
Apple 9L0-005 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: macOS Installation & Setup | - Configuration
|
| Topic 2: Applications & Troubleshooting | - System Troubleshooting
|
| Topic 3: Network Configuration | - Sharing & Services
|
| Topic 4: Desktops & Displays | - Displays & Graphics
|
| Topic 5: User Accounts & Permissions | - File System & Security
|
Your 9L0-005 Questions, Answered Around the Clock
- Network Configuration ()
- User Accounts & Permissions ()
- macOS Installation & Setup ()
Apple Desktop Service Certification Sample Questions:
Why is a systematic troubleshooting approach useful?
- A. It gives you precise guidelines for what to charge for repairs.
- B. It works when inspiration or experience fails.
- C. It verifies all operating system components are functioning.
- D. It provides a telephone support system to help you resolve all issues.
Correct Answer: B 🗳️
What is the function of the PMU in an Apple desktop computer?
- A. The PMU controls the speed of the hard drive.
- B. The PMU controls all aspects of power flow.
- C. The PMU manages all communication with attached peripherals.
- D. The PMU manages the amount of virtual memory used.
Correct Answer: B 🗳️
The two primary goals of troubleshooting are _____ and _____. SELECT TWO
- A. repairing a product cheaply
- B. repairing a product properly
- C. repairing a product quickly
- D. running as many diagnostics as possible
- E. using as many parts as possible
Correct Answer: B,C 🗳️
Which of the following tools is required to open a Mac mini?
- A. 5 mm hex nut driver
- B. Sharpened putty knife
- C. Torque screwdriver
- D. CRT discharge tool
- E. Torx T-15 screwdriver
Correct Answer: B 🗳️
Why do you need to take precautions when disposing of CRT displays? SELECT TWO
- A. CRT displays may contain toxic gases.
- B. CRT displays may implode if mishandled.
- C. CRT displays may present a fire hazard.
- D. CRT displays may contain hazardous materials.
- E. CRT displays may present a radiation hazard.
Correct Answer: B,D 🗳️
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