Salesforce AP-203 real exam prep : Communications Cloud Accredited Professional

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Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

1. ABC cloud is using communication cloud's order Management for the provision and activations of service. As part of the integration with ERP, the ERP order identifiers are required to be saved in the synchronous response in the SFI order record for the reference and troubleshooting purpose. A consultant has started their design using existing velocity process libraries. What solution should consultant propose to save ERP order identifiers back to salesforce Order record.

A) Configure response data raptor bundle to process create response from ERP and save returned ERP order identifier to SFI order record
B) Configure integration procedure in conjunction with Auto Task to perform CREATE order in ERP and process response to save return from ERP order identifiers using Load DataRaptor.
C) Configure GET ERP order callout task straight after the callout task that create an order in ERP. Enhance out of the box integration adaptor to process GET response from ERP and save returned ERP order identifier to SFI order record
D) Enhance OOTB integration adaptor to process CREATE response from ERP and save returned ERP order identifier to SFI order record

2. Unified communication is dependents on a large number legacy system that works in virtual product silos. Business capacities are duplicated across multiple system, requiring manual efforts to complete orders and service request.
The complex system landscape makes it difficult to support growing business models so UC is planning to upgrade the communication cloud while also considering migration for their existing subscribers to communication cloud. What are three questions consultant should ask that would directly impact the technical factors of their migration strategy?

A) What is the quality, structure and frequency of the data migration?
B) Who will be the main point of contact for migration
C) What will be the overall cost for migration?
D) What tools and databases will be used to perform the migration
E) What data and from which system will be migrated

3. Universal Connect (UC) offers a router to its customer which is included as part of the business internet offer. However, the router has no commercial significance to the selling process. UC is currently using industries Order Management (OM). How should a consultant model with respect to the business internet offer?

A) Model the router as separate standalone offer and add the router once the business internet offer is added via an auto add rule
B) Model the router as a default child product of business internet offer but hide it from the quote document before sending it to the customer for review
C) Model the router technical product and decompose it from the business internet offer.
D) Model the router as an attribute of the business internet offer with a default value of 'included'

4. ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in different regions based quotes and 1000 line items per quote.
Which application suits supports this scnerio?

A) Multiple subscription management
B) Advertising sales management
C) Enterprise sales management
D) Subscriber lifecycle management

5. Universal containers (UC) is a communication service provider using commination cloud. UC plans to migrate their B2C customer and their customer services into communication cloud. UC have configured the products in the Enterprise product catalog. Which entities must be migrated and in which sequence to accomplish the migration?

A) User, Consumer Account, Billing Account, Service Account, Contacts, Assets Line Items, Assets
B) User, Person Account, Billing Account, Service Account, Contacts, Assets.
C) User, Contacts, Consumer Account, Billing Account, Service Account, Subscriptions, Assets
D) Users, Consumer Account, Billing Account, Service Account, Contacts, Assets

Solutions: