Avaya 72201X real exam prep : Avaya Aura® Core Components Support Certified Exam

  • Exam Code: 72201X
  • Exam Name: Avaya Aura® Core Components Support Certified Exam
  • Updated: Jun 16, 2026
  • Q&As: 96 Questions and Answers

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Avaya Aura® Core Components Support Certified Sample Questions:

1. After implementation, the Avaya Aura Session Manager (SM) replication status is Not Polling, and both replica nodes are not reachable. The network connectivity has been verified, although Avaya Aura System Manager (SMGR) cannot connect to SM, but can connect to other network components. Based on an analysis of what is working and not working, where should the administrator try to isolate the issue?

A) Avaya Aura Session Manager (SM)
B) Avaya Aura Utility Server (US)
C) Avaya Aura Communication Manager (CM)
D) Avaya Aura System Manager (SMGR)
E) Network switch configuration


2. After a successful registration, how does an Avaya SIP telephone learn if any of its Call Forward features are active at the moment?

A) It sends a PPM getDeviceData request to Aura Session Manager (SM); Aura Session Manager (SM) replies with a getDeviceData response.
B) It queries the LDAP database for active feature status.
C) It sends a SIP INFO request to Aura Session Manager (SM), which replies with the active Call Forwarding status.
D) It sends a Subscribe - avaya-cm-feature-status event package to Aura Communication Manager (CM) via Aura Session Manager (SM).
E) It sends a Subscribe - avaya-ccs-profile event package to Aura Session Manager (SM); Aura Session Manager (SM) in turn replies with a Notify-avaya-ccs-profile.


3. What happens if Session Manager cannot find a matching SIP Communication Profile for a user in its SIP registry when that user tries to make a SIP call?

A) The call is routed to voicemail to check if the extension is associated with a mailbox.
B) Session Manager attempts to create a new SIP Communication Profile for the user.
C) Network Routing Policy (NRP) is consulted for further routing instructions.
D) The caller receives a busy tone.
E) The call is sent to Communication Manager to check if the number dialed exists in CM's call routing tables.


4. A customer has just configured Avaya Aura Media Server (AAMS) on their Avaya Aura Communication Manager (CM). They are saying that the AAMS is never being used by CM, but instead is always using the G450 gateways to provide DSP resources. The customer has checked the status of the Media Server and the Signaling Group and both show In-Service. They have also checked that a Media Server License is installed on WebLM, and the status of the Media Server is showing Element Status as being normal. Which statement describes the cause of this problem?

A) The CM license has no CM Media Server VoIP Channels.
B) The Media Server is not added as a resource to the call processing entity.
C) The VoIP Channel License Limit has not been set on the media-server CM SAT screen.
D) No trunk-group members have been configured.
E) The Dedicated VoIP Channel Licenses has not been set on the media-server CM SAT screen.


5. You notice that the Entity_Link between your Session Manager and Communication Manager is down.
From Communication Manager, which four commands can be used to verify the health of this SIP link?
(Choose four.)

A) Show entity-links
B) statapp
C) Status signaling group
D) List trace station
E) Display link-monitoring
F) Status health
G) Status trunk
H) List network-interfaces


Solutions:

Question # 1
Answer: A
Question # 2
Answer: D
Question # 3
Answer: C
Question # 4
Answer: B
Question # 5
Answer: A,C,D,G

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