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Apple OS X Support Essentials 10.9 Sample Questions:
1. How is the Domain Name Service (DNS) used to facilitate network naming?
A) The DNS service is used to translate host names to IP addresses via forward lookups and translate IP addresses to host names via reverse lookups. DNS is architected as a hierarchy of worldwide domain servers. Local DNS servers provide name resolution and possibly host names for local clients. These local DNS servers connect to DNS servers higher in the DNS hierarchy to resolve both unknown host names and host local domain names.
B) The OS X Mavericks installer can be downloaded from the Mac App Store for free.
C) The Archive option in the Finder creates compressed zip archive files.
D) Keychains are used to store secrets such as resource passwords, digital certificates, and encryption keys. The keychain system can also securely store Safari AutoFill information, Internet Account settings, and secure text notes.
2. Review the screenshot of part of a Network Utility window, and then answer the question below.
Which statement accurately interprets the Network Utility Lookup results shown above?
A) A reverse lookup of mainserver.pretendco.com returned the IP address 10.1.0.1.
B) A reverse lookup of 10.1.0.1 returned the name mainserver.pretendco.com.
C) A forward lookup of mainserver.pretendco.com returned the IP address 10.1.0.1.
D) The DNS server for mainserver.pretendco.com is pretendco.com.
3. Which statement is true of ALL THREE buses: USB, FireWire, AND Thunderbolt?
A) An Intel-based Mac can start up into target disk mode using this bus.
B) The bus can operate at speeds of at least 4 Gbps.
C) The bus can host at least 64 peripherals.
D) An Intel-based Mac can start up from a drive on this bus.
4. Review the screenshot, and then answer the question below.
You perform a default installation of OS X Mountain Lion, and create the initial admin account, and accounts for Chris and Pat, as shown above. The Chris account is a member of which group?
A) wheel
B) staff
C) workgroup
D) chris
5. Review the screenshot from FileVault preferences, and then answer the question below.
If you click Enable User for the Logan White account, what is the effect?
A) FileVault 2 is enabled immediately for the Logan White account, and FileVault begins encrypting the Logan White home folder.
B) You are prompted immediately to enter the login password for the Logan White account, after which, Logan White will be able to unlock and decrypt the system disk, and restart the computer.
C) At next login, the user of the Logan White account will be prompted to enter the login password, after which, the user will be able to unlock and decrypt the system disk, and restart the computer.
D) You are prompted immediately to enter an administrator password, after which, the user of the Logan White account will be able to unlock and decrypt the system disk, and restart the computer.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: D |



