[2023] Practice with these C-C4H630-21 dumps Certification Sample Questions
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NEW QUESTION # 12
What is the recommended way to obtain the application key and secret for authorization of REST API calls to SAP Customer Data Platform?
- A. By accessing the Event Listener tab after configuring the event
- B. By creating a server application from the application library
- C. By configuring the connector in the Connector Studio
- D. By creating an application user in the Administration dashboard
Answer: D
NEW QUESTION # 13
What is the purpose of the Connector Studio?
- A. It enables creation of templates for source/destination REST API applications.
- B. It enables creation of CX Flows and Journeys for new customers.
- C. It enables creation of Matching Rules for joining different pieces of customer data.
- D. It enables creation of ETL jobs and data pipelines for data ingestion.
Answer: A
NEW QUESTION # 14
You want to match the outbound data to the destination platform's format. Which normalization rules can be applied? Note: There are 3 correct answers to this question.
- A. Find and replace
- B. Append strings
- C. Remove special characters
- D. Remove spaces
- E. Remove punctuation
Answer: A,D,E
NEW QUESTION # 15
What are some valid use cases for audience activation? Note: There are 3 correct answers to this question.
- A. Run targeted email campaigns based on customer activities and preferences.
- B. Run marketing campaigns on social media platforms.
- C. Merge incoming customer data from ERP backend.
- D. Import customer contacts from CRM systems.
- E. Update customer loyalty level in a loyalty system.
Answer: A,B,E
NEW QUESTION # 16
You want a customer to be included in an audience. Which data must be available for the customer?
- A. Processing purpose
- B. Segment
- C. Activity indicator
- D. Action
Answer: A
NEW QUESTION # 17
Which of the following are important considerations when importing data into SAP Customer Data Platform?
Note: There are 2 correct answers to this question.
- A. The source data can only be imported into SAP Customer Data Platform in JSON format.
- B. An integration flow needs to be configured in SAP Business Technology Platform to send data to SAP Customer Data Platform.
- C. The original timestamp of the customer event activity needs to be mapped in the event metadata.
- D. The identifier of the event must be mapped to the deduplication identifier to prevent the same event from being ingested twice.\W EXACTPREP"
Answer: A,C
NEW QUESTION # 18
Which metadata fields are supported by the event model? Note: There are 2 correct answers to this question.
- A. System Source
- B. Signature Verifier
- C. Deduplication Identifier
- D. Timestamp
Answer: C,D
NEW QUESTION # 19
When an action is triggered via a CX flow, the outbound data is checked by the system to see whether it passes the validation. What happens if it doesn't pass the validation?
- A. The action fails and the data is not passed to the destination application.
- B. The action fails and the data is passed to the destination application for auditing purposes.
- C. The action succeeds and the data is passed to the destination application.
- D. The action succeeds but an error message is created.
Answer: A
NEW QUESTION # 20
Which SAP Customer Data Platform concept directly relates to data privacy enforcement?
- A. Processing purpose
- B. Contextual Customer Profile
- C. Unified Customer Profile
- D. Application library
Answer: A
NEW QUESTION # 21
Which of the following describes a business unit in SAP Customer Data Platform?
- A. The business unit is an optional informational attribute of the SAP Customer Data Platform Console Admin user.
- B. The business unit represents the owner of the SAP Customer Data Platform tenant. Each business unit within the organization has separate SAP Customer Data Platform tenants provisioned.
- C. The business unit is responsible for maintaining customers in a given market and has its own customer schema to manage both the Contextual Profile and the Unified Customer Profile views.
- D. The business unit is a predefined optional attribute in the customer schema and allows segmenting of B2B customers based on their business hierarchy.
Answer: C
NEW QUESTION # 22
You want to see the total sum of all customer orders for the last 60 days. What is the best way to do this in SAP Customer Data Platform?
- A. By using Sum reduce array
- B. By using Sum activity indicator
- C. By using Sum group
- D. By using Sum segment
Answer: B
NEW QUESTION # 23
Which of the following is always required to create a segment?
- A. Activity schema
- B. Audience
- C. Activity indicator
- D. Profile data
Answer: D
NEW QUESTION # 24
Which of the following statements describe the matching rules for data ingestion? Note: There are 3 correct answers to this question.
- A. User-defined rules can be based on the firstName attribute.
- B. System-defined rules can be re-ordered for the Contextual Profile.
- C. System-defined rules are based on strongest identifier attributes.
- D. System-defined rules can be deleted for the Unified Customer Profile.
- E. System-defined rules can be edited for the Unified Customer Profile.
Answer: A,C,E
NEW QUESTION # 25
Which tab in the customer dashboard shows the segments of the customer profile?
- A. Trust
- B. Details
- C. Activities
- D. Overview
Answer: D
NEW QUESTION # 26
What can you do in Tech Tool Box? Note: There are 3 correct answers to this question.
- A. Browse and search logs
- B. Add business units
- C. Provision workspaces
- D. Create export jobs
- E. Reset business units
Answer: A,C,E
NEW QUESTION # 27
Which of the following are event configuration steps in a source application? Note: There are 2 correct answers to this question.
- A. Authentication
- B. Model
- C. API connection
- D. Mappings
Answer: C,D
NEW QUESTION # 28
In the customer search dashboard in the SAP Customer Data Platform console, you see a customer profile name showing as UNKNOWN. What does this indicate?
- A. The customer profile does not have CIAM ID maintained.
- B. The customer profile name is only visible in the Unified Customer Profile view.
- C. The customer profile is missing first and last name.r
- D. The customer profile name is generated from the identifier cookie ID.
Answer: C
NEW QUESTION # 29
You are transforming action data. What can happen if the action schema field does not contain a value, or contains a value that does not appear in the string-to-string mapping table? Note: There are 3 correct answers to this question.
- A. The field is used as is.
- B. The action is processed without this field.
- C. The entire action is discarded.
- D. The field receives a null value.
- E. The field receives a default value.
Answer: A,D,E
NEW QUESTION # 30
How can data be ingested into SAP Customer Data Platform? Note: There are 2 correct answers to this question.
- A. Entering data manually in the console
- B. Using the Ingestion API
- C. Using the source application
- D. Uploading a CSV/JSON file in the console
Answer: B,C
NEW QUESTION # 31
You are importing birthday data into SAP Customer Data Platform. What kind of pre-processing can you apply to the birthday attribute? Note: There are 2 correct answers to this question.
- A. Optimization
- B. Validation
- C. Verification
- D. Normalization
Answer: B,D
NEW QUESTION # 32
Which of the following activation methods can actions be used with? Note: There are 2 correct answers to this question.
- A. CX milestones
- B. CX journeys
- C. CX flows
- D. Audiences
Answer: C,D
NEW QUESTION # 33
You want to authenticate requests to event listeners created by the source server application. How can you do this? Note: There are 2 correct answers to this question.
- A. Pass the application key and secret as parameters.
- B. Pass the token generated by OAuth 2.0 protocol.
- C. Pass a constructed JWT as the bearer token.
- D. Pass the client-side SSL certificate.
Answer: B,D
NEW QUESTION # 34
Why does SAP Customer Data Platform provide two views of the customer?
- A. To provide customer activities in one view and profile data in another
- B. To provide one profile for marketing and another for personalization
- C. To provide the right profile for every customer experience use-case
- D. To provide one unified customer profile with two different processing purposes
Answer: B
NEW QUESTION # 35
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