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Salesforce TVB-201 Exam Syllabus Topics:
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NEW QUESTION 84
An administrator at Cloud Kicks is building a flow that needs to search for records that meet
certain conditions and store values from those records in variable for use later in the flow.
What flow element should the administrator add?
- A. Update Records
- B. Assignment
- C. Create Records
- D. Get Records
Answer: D
NEW QUESTION 85
Cloud Kicks wants to give credit to Opportunity team members based on the level of effort contributed by each person toward each deal.
What feature should the administrator use to meet this requirement?
- A. List Views
- B. Stages
- C. Splits
- D. Queues
Answer: C
NEW QUESTION 86
Northern Trail Outfitters Is using one profile for all of its marketing users, providing read-only access to the Campaign object. A few marketing users now require comprehensive edit access on Campaigns.
How should an administrator fulfill this request.
- A. Permission sets
- B. Marketing user checkbox
- C. Field-level security
- D. Organization-wide defaults
Answer: A
NEW QUESTION 87
Ursa Major Solar wants to know which of its marketing efforts are helping the team win opportunities.
What should an administrator configure to provide these insights?
- A. Campaign Hierarchy
- B. Map Custom Lead Fields
- C. List Email Activities
- D. Campaign Influence
Answer: D
NEW QUESTION 88
The marketing team at Ursa Major Solar wants to send a personalized email whenever a lead fills out
the web-to-Lead form on their website. They want to send different Message based on the Lead
Industry Field Value.
What Should an administrator configure to meet this requirement?
- A. Create an assignment rule to email the lead
- B. Use Validation rule to trigger workflow to email to Lead.
- C. Add a public group and process builder to email the lead.
- D. Configure an auto response rule to email the lead.
Answer: D
NEW QUESTION 89
Ursa Major Solar recently enabled the multiple currencies feature. As a result, which currency will be used as the foundation for all currency conversion rates?
- A. Active currency
- B. Record currency
- C. Personal currency
- D. Corporate currency
Answer: D
NEW QUESTION 90
Ursa Major Solar needs a case to be automatically created.
Which three features can an administrator use to accomplish this goal? Choose 3 answers
- A. SMS-to-case
- B. Lightning for Outlook
- C. Web-to-case
- D. Email-to-case
- E. Process Builder
Answer: C,D,E
NEW QUESTION 91
The administrator has created new users for 10 new employees at Universal Containers. Why are these users unable to access the account object in the Salesforce org"?
- A. Users' profile requires a sharing rule for accounts.
- B. Organization-wide defaults are set to private.
- C. Users' profile requires permission to the account object.
- D. Users' roles are low on the Role hierarchy.
Answer: C
NEW QUESTION 92
New Leads needs to be routed to the correct sales person based on the lead address.
How should the administrator configure this requirement?
- A. Create formula field.
- B. Use lead assignment rules.
- C. Configure a validation rule
- D. Assign with an escalation rule.
Answer: B
NEW QUESTION 93
Which three settings are controlled by a users profile?
Choose 3 answers
- A. a Record type assignment
- B. Field -level security
- C. Feature license assignment
- D. Locale settings
- E. Assigned apps
Answer: A,B,E
NEW QUESTION 94
AW Computing (AWC) occasionally works with independent contractors, who the company
stores as Contacts in Salesforce. Contractors often change agencies, and AWC wants to maintain the
historical accuracy of the record.
What should AWC use to track Contacts?
- A. Create a Junction object to track many-to-many relationship.
- B. Enable Contacts to multiple Accounts.
- C. Create a new Contact record for each agency.
- D. Use a partner community to track the Contacts.
Answer: B
NEW QUESTION 95
A sales rep has a list of 300 accounts with contacts that they want to load at one time.
Which tool should the administrator utilize to import the records to salesforce?
- A. Data Loader
- B. Manual Import
- C. Dataloader.io
- D. Data Import Wizard
Answer: D
NEW QUESTION 96
Which two solutions could an administrator find on the AppExchange to enhance their organization?
Choose 2 answers
- A. Consultants
- B. Customers
- C. Communities
- D. Components
Answer: A,D
NEW QUESTION 97
The client services and customer support teams share the same profile but have different permission sets. The custom object Retention related list needs to be restricted to the client services team on the Lightning record page layout.
What should the administrator use to fulfill this request?
- A. Sharing Settings
- B. Component Visibility
- C. Record Type Assignment
- D. Page Layout Assignment
Answer: B
NEW QUESTION 98
The administrator at DreamHouse Realty added an email quick action to the Case page layout and Is unable to see the action on the case feed.
Which feature must be enabled to ensure the quick action will be displayed as expected?
- A. Email Alerts
- B. Email-to-Case
- C. Email Templates
- D. Email Notifications
Answer: B
NEW QUESTION 99
A user at Ursa Major Solar attempts to log in to Salesforce from an IP address that is outside the login IP range on the user's profile but within the organization-wide trusted IP range.
What occurs as a result of this scenario?
- A. The user will be able to log in without activating the computer.
- B. The user will be able to log in after the computer is activated.
- C. The user will be to log in after answering one security question.
- D. The user will be unable to log in at all.
Answer: D
NEW QUESTION 100
Which item is available in a Lightning App where visibility is limited to the Salesforce Mobile
App?
- A. Favorites
- B. Utility Bar.
- C. Home Page.
- D. Today
Answer: B
NEW QUESTION 101
Ursa Major Solar needs to fulfill the following requirements:
* A custom object must be created to capture account survey data.
* Users need the ability to select an account from the survey record and view related surveys on the account record.
Which two actions can an administrator configure to meet these requirements' Choose 2 answers
- A. Create a lookup relationship field on the survey object.
- B. Put the survey related list on the account page layout.
- C. Put the account related list on the survey page layout.
- D. Create a lookup relationship field on the account object.
Answer: A,B
NEW QUESTION 102
Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for the reps that are on
pacific time. The reps on Eastern Time need business hours set to start 3 hours earlier to cover for support.
How should an administrator solve for this issue?
- A. Allow the reps to set business hours manually.
- B. Adjust the currant business hours to accommodate the Eastern Time Zone.
- C. Create one set of business hours per time zone.
- D. Set temporary business hours for each time zone.
Answer: C
NEW QUESTION 103
In which two ways should Knowledge articles be used? Choose 2 answers
- A. To display for customer self-service
- B. To resolve customer cases
- C. To display Salesforce Answers
- D. To display Salesforce Solutions
Answer: A,D
NEW QUESTION 104
The administrator at Ursa Major Solar imported records into an object by mistake.
Which two tools should be used to undo this import?
Choose 2 answers
- A. Data Import Wizard
- B. Data Loader
- C. Weekly Data Export
- D. Mass Delete Records
Answer: B,D
NEW QUESTION 105
The administrator has been asked to automate a simple field update on the account. When a
support agent changes the status of the account to 'Audited', they would like the system to
automatically update the Audited date field on the account with today's date.
Which tool should the administrator use to complete this automation?
- A. Approval process
- B. Formula Field
- C. Flow Builder
- D. Validation Rule
Answer: C
NEW QUESTION 106
The VP of sales at DreamHouse Realty has requested a dashboard to visualize enterprise sales across the different teams. The key piece of data is the total of all sales for the year and the progress to the enterprise sales goal.
What dashboard component will effectively show this number and the proximity to the total goal as a single value?
- A. Stacked Bar
- B. Donut
- C. Gauge
- D. Table
Answer: C
NEW QUESTION 107
Ursa Major Solar uses Opportunity to track sales of solar energy products. The company has two separate sales teams that focus on different energy markets. The services team also wants to use Opportunity to track
installation, All three teams will need to use different fields and stages.
How should the administrator configure this requirement?
- A. Create three sales processes. Create three record types and three page layouts.
- B. Create one sales process. Create one record type and three page layout.
- C. Create one sales process. Create three record types and three page layouts.
- D. Create three sales processes. Create three record types and one page layout.
Answer: C
NEW QUESTION 108
The Call centre manager in Ursa Major Solar wants to provide agents with a case dashboard
that can be drilled down by case origin, status and owner.
What should an Administrator add to the dashboard to fulfil the request?
- A. Bucket column
- B. Dashboard Filter
- C. Combination Chart
- D. Dashboard component
Answer: B
NEW QUESTION 109
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