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HP Selling HP Personal Systems Services 2018 Sample Questions:

1. Which portal is the global gateway for the tools and resources you need to do business with HP?

A) HP Sales Central
B) HP Market Pro
C) HP Partner First Portal
D) HP Cross Sell Solution

2. HP Next Business Day Onsite services benefit customers in which ways? (Select two.)

A) They help minimize the impact of downtime on the business.
B) They enable IT resources to focus more on the value-added business tasks.
C) They can be enhanced by adding remote support for minimal additional cost.
D) They cover repairs due to spills, drops, or electrical surges.
E) They automatically come with the Image and Application service.

3. What does the HP Channel Services Network (HP CSN) portal allow partners to do? (Select three.)

A) register services
B) place an order to purchase an existing quote
C) receive notifications of your customer's service renewal
D) track registered services
E) offer installment payment terms based on customer requirements

4. Your customer has an aging PC fleet that needs to be refreshed. There are two major concerns:
*Meeting environmental policies when disposing of the aging PCs
*Protecting the new PCs from theft and keeping sensitive data secure
Which solution would you offer to your customer?

A) Next Business Day onsite + Labeling and Tagging
B) Deinstallation. Sanitization. and Recycling + Labeling and Tagging + Data and Device Security
C) Deinstallation + Image load + Installation services
D) Installation services + Labeling and Tagging + Data and Device Security

Solutions: